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Video rendering stops at 0%

Hi guys,

I've been using this software (free trial version) but I can't export my playlist because the rendering process stops at 0%. My original videos that I import to longomatch are mp4 format which should be fine. I saw a similar topic the other day and it suggested to convert a video but as I just mentioned my videos are mp4 format which is supported by longomatch. Anybody knows what to do? Thanks in advance.

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