You can directly write to

You can also register to our support platform in order to see the status of you tickets. Note that this platform is different to LongoMatch's web, so you will have to create a new user if you wish to see the status of your tickets.

As we specify in our web we compromise to give you answer in less the 24 working hours*.

*Working hours: 

Monday to Thursday from 9h-19h CET

Friday from 9h-14h CET