FAQs
If you want to check which LongoMatch version you are currently using, you will need to: 1. Open LongoMatch app and select "LongoMatch" from ...
Thu, 1 Apr, 2021 at 1:16 PM
If when you open LongoMatch the following error appears, it means either you do not have an active license in your computer or that something is blocking C...
Thu, 25 Mar, 2021 at 1:14 PM
Unfortunately, Fluendo no longer offers or maintains the LongoMatch Open Source version. Now you are able to enjoy LongoMatch for free through the Long...
Thu, 25 Mar, 2021 at 10:43 AM
If you can't access to my account in the web, it might be because you didn't activate your account. Note that, as a common step when you regi...
Tue, 26 May, 2020 at 2:59 PM
While installing, I get the next error message. This means LongoMatch has been installed but the automating launch of the tool is failing. Please, u...
Mon, 12 Feb, 2018 at 11:16 AM
If you receive a coupon code, after the process to subscribe to any of our upgradable products, when you get to "my cart", you will have to redeem...
Tue, 13 Feb, 2018 at 4:25 PM
This error means that the is a redistributable component that is not being installed in your computer while installing LongoMatch. The reason can be becau...
Thu, 22 Mar, 2018 at 9:58 AM
The LongoMatch Beginner Certification is the first level to learn the usage of LongoMatch. This Certification includes a month of LongoMatch PRO licens...
Mon, 25 May, 2020 at 6:38 PM
In case you want to change computer, and you would like to have all your projects in your new machine, you can migrate data base. To do so: In the "o...
Thu, 25 Oct, 2018 at 10:55 AM
Bare in mind that you can subscribe to any of our version of LongoMatch monthly or yearly. This means we will renew the payment automatically every year or ...
Tue, 2 Mar, 2021 at 12:37 PM